Frequently Asked Questions (FAQ)
What Equipment do I need at home?
- Windows 10/11 and activated (you bought it and own a license to operate)
- i5 processor 7th generation (minimum)
- 8GB RAM (minimum). However, 16GB, or more, is preferred to prevent constant crashing
- 500+GB HDD 7,200 RPM or better or SSD (Solid State Drive)
- Dual video output (dual monitors are required for most) but also very helpful to you
- Ethernet internet required (no wireless anything, ever)
- USB headset with microphone
- Ethernet wire long enough to reach from router/modem to PC
- All-in-one PCs are not permitted, notebook PCs (laptops) are not recommended as they usually do not meet the required specifics (including screen resolution and dual-screen abilities). Chromebooks are not compatible.
- Keyboard and mouse that is not wireless
Are there any fees included? Why?
When joining Amador Group Services LLC through the Arise platform, there are a few standard fees and requirements to be aware of:
Platform Fee (Arise)5% per pay period** (automatically deducted by Arise)Capped at a **maximum of $50.00** per pay period
Company Fee (Amador Group Services LLC)$20.00 per pay periodThis fee covers: * Direct deposit or check processing * 24/7 administrative support * Year-end 1099 form issuance
Background CheckRequired through Arise and their third-party provider * $30.00 (one-time cost)** * Reimbursed after 30 days of active servicing
Drug ScreeningSome clients may require a drug screening* If applicable, you will be notified ahead of time with instructions
Company Fee (Amador Group Services LLC)$20.00 per pay periodThis fee covers: * Direct deposit or check processing * 24/7 administrative support * Year-end 1099 form issuance
Background CheckRequired through Arise and their third-party provider * $30.00 (one-time cost)** * Reimbursed after 30 days of active servicing
Drug ScreeningSome clients may require a drug screening* If applicable, you will be notified ahead of time with instructions
What kind of experience do I need?
No experience is required. You just need to have the urge to work and time to become certified in the client of your choosing.
How often is training?
The sooner you join the sooner you are able to select from the various clients listed.
Please keep in mind that client needs do change very frequently.
Classes are first-come, first-serve.
Do you offer customer support?
Yes, we offer customer support. You can reach our dedicated team via phone, email, or live chat for assistance with any inquiries or issues you may encounter.